Privacy Policy

Privacy Policy

1. Introduction
At Leanor Strategy Ltd, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, and communication platforms. We process all data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect
We may collect and process the following types of personal data:
  • Identification Data: Name, company name, job title.
  • Contact Details: Email address, phone number, business address.
  • Professional Information: Industry, business size, services of interest.
  • Communication Data: Email exchanges, contact form submissions, phone call summaries.
  • Technical Data: IP address, browser type, operating system, and website usage via cookies and analytics tools.

We do not collect or process any sensitive personal data (e.g., racial, religious, health-related) unless explicitly required and lawfully justified.

3. How We Use Your Data
We use your personal data strictly for legitimate business purposes, including:
  • Responding to your inquiries and providing consulting services
  • Sending relevant updates, insights, or resources upon your request or consent
  • Conducting internal performance analysis and service optimisation
  • Managing client relationships and contractual obligations
  • Fulfilling legal or regulatory obligations, where applicable

We never sell, rent, or lease your personal information to third parties.

4. Legal Basis for Processing
We process your data on one or more of the following legal bases:
  • Consent: When you provide clear permission for us to contact you or store your data
  • Contract: When processing is necessary to fulfil a service agreement or pre-contractual steps
  • Legitimate Interest: For developing our services, client communication, or site improvements
  • Legal Obligation: To comply with applicable UK laws and regulations

5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected. For example:
  • Contact form data: Up to 12 months from last interaction
  • Client records: Up to 6 years following the end of a client relationship (to meet legal requirements)
  • Newsletter subscriptions: Until you opt out or withdraw consent

When data is no longer required, it is securely deleted or anonymised.

6. Your Rights
Under UK GDPR, you have the following rights:
  • Right to access and request a copy of your personal data
  • Right to correct inaccurate or incomplete data
  • Right to request erasure ('right to be forgotten')
  • Right to restrict or object to certain data processing
  • Right to data portability (where applicable)
  • Right to withdraw consent at any time, if processing is based on consent
  • Right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk

To exercise any of these rights, please contact us at: [email protected]

7. Data Security
We implement robust technical and organisational measures to protect your personal data against accidental loss, misuse, or unauthorised access. This includes:
  • Secure hosting and encrypted communications
  • Access controls for internal systems
  • Regular data audits and compliance reviews

Despite our best efforts, no system is fully immune to risks — if we identify a breach that affects your data, we will notify you as required by law.

8. International Transfers
We primarily process your data within the UK. If, in limited cases, data must be transferred outside the UK (e.g., to a trusted service provider in another jurisdiction), we ensure adequate safeguards are in place, such as Standard Contractual Clauses or equivalent measures.

9. Cookies and Analytics
Our website uses cookies and third-party tools (such as Google Analytics) to understand user behaviour and improve site functionality. You can manage or disable cookies via your browser settings at any time.

For more information, please see our separate Cookie Policy.

10. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in the law, our services, or internal practices. Updated versions will be posted on this page with a revised "Effective Date."

For questions about this Privacy Policy or how we handle personal data, please contact:
Data Protection Officer
Leanor Strategy Ltd
Email: [email protected]